Frequently Asked Questions
Everything you need to know about shopping with Kikimora Fashion Store.
What is your standard shipping timeframe?
We typically process orders within 1-2 business days. Standard domestic shipping usually takes 3-7 business days, while international shipping can take 10-21 business days depending on your location.
What is your return policy for clothing items?
We offer a 30-day return policy for all unworn items with original tags attached. Simply initiate a return through our online portal to receive a prepaid shipping label.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
Which payment methods do you accept?
Kikimora Fashion Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your garments ethically sourced?
Yes, we prioritize working with manufacturers who adhere to fair labor practices and sustainable production methods to ensure our fashion is both stylish and responsible.
Can I track my order once it has been shipped?
Absolutely. As soon as your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to follow its journey.